If you have any more questions, check out our FAQ section. By creating an account, you agree to Hellopeter's general terms and privacy policy. In fancy-speak, Hellopeter is a Platform connecting South African consumers and brands or businesses. Create one now. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. Your best bet is to go online and visit their website. Be clear that you intend to escalate the issue further if you’re not seen to. Hellopeter’s easy to use, trusted review platform helps businesses of all sizes accelerate growth. Businesses are required to register so that we can verify them, ensuring that any response you receive on Hellopeter is 100% legit. Whether you’re giving, receiving, or simply browsing them. Show reviews that mention: Month on month industry ranking. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Their image is on the line, after all. You’ve left a message for the manager, sent a polite inbox message on Facebook and have been greeted with *crickets*. That, is priceless. Hello Peter Mtn Complaints information. Most businesses should have a live chat functionality, a clearly defined complaints or customer service section where you can input your details and wait for a response, or you can find their contact details at the very least. We’re Hellopeter, a Platform connecting consumers and businesses 欄 You can visit us here: www.hellopeter.com Hellopeter top business pages claim high rankings on Google when searchers type "(Industry reviews)." How to complain effectively - Hellopeter Blog. You may reach the point where legal help is the only option available. Obviously, going the legal route over soggy fish and chips isn’t advised. Proof will be your account info and your balance on MtnActive website. Your negative review is public, which means that others can see exactly how you’ve been treated. We don’t engage in conversations or facilitate dispute resolutions. Forgot password? All rights reserved. Social Proof. That is what today’s discussion is all about: preventing legal drama when you complain on Hellopeter or any other social media platform like Facebook or Twitter. Get a listing, get found. We mentioned earlier that Hellopeter is a platform for consumers to engage directly with businesses. Whether you’re giving, receiving, or simply browsing them. Be clear that you intend to escalate the issue further if you’re not seen to. Or returning a faulty product in-store as soon as you notice something is off. Oct 07, 2019. Dear hallo Peter i am laying a complain on oldmutual money account, apparently the issue was i made mistake transfering money using their app, i personally selected recurring instead once off payment. SIGN IN WITH TWITTER. All you want to know about Hello Peter Mtn Complaints. Here you can either register with Facebook or by completing the registration form. Write down the details of your experience before you complain to ensure you have all the facts; Make notes of everything you do to resolve your complaint. Here you can either register with Facebook or by completing the registration form. Try and get your problem solved as soon as you identify it. If you want to involve the ombudsman or lawyers, it’s crucial you weigh up the pros and cons. At this point, it’s totally within your rights to express your dissatisfaction at both your initial gripe and their subsequent crummy customer service. Now you know the order you need to follow to get a complaint sorted out. Is it just a forum for cross tannies shouting “can I speak to the manager!” into the void, a stomping ground for internet trolls or a place for brands to sneakily sing their own places with fake accounts? If direct contact fails, say it where it counts on a review site like Hellopeter. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. Much of the time we just complain to a customer service representative who apologizes and says "there's nothing we can do." Hellopeter.com (@hellopetercom) | Twitter. HELLOPETER.COM (Rosebank, South Africa) - Contact Phone ... Hello Peter Hi GIF - HelloPeter Hi Hello - Discover & Share GIFs . So, you didn’t catch the problem in time and now you’re sitting at home simmering over subpar service. Unlike social media, this is a public platform that doesn’t allow every Thabo, Dirk and Hannes to add their 2c in the comments section. Learn more . Get listed on our Top Business page and become more discoverable. Flexible plans for all business sizes. Hellopeter.com — car service.1/5(32) Research complaints at our website. SIGN IN WITH FACEBOOK. Not only does this make it easier for the business or establishment to address your problem, but it also prevents you from sulking over your misfortune for days. South Africa - 8001. www.hellopeter.com. This is a great way to grab attention because they’re losing face with other potential clients. Complaint HelloPeter not offering a fair forum. Starting with Hellopeter.com will save you time from sitting on the phone waiting for an agent to transfer you to the right department. Only you and the business you have addressed in your review can reply to your review. Telkom simply pathetic, avoid at all costs!!!!! Cape Town. We use cookies to improve your experience on our site and to show you personalised advertising. Need a Hellopeter business account? And how should you go about doing it? REGISTER. But how exactly does it work? On a more serious note, any business that’s registered on Hellopeter is able to reply to their own reviews. Hellopeter is South Africa’s top reviews company. Be nice even when you’re angry. Do with this information what you will. 109 Waterkant Street, De Waterkant. We use cookies to improve your experience on our site and to show you personalised advertising. Hellopeter has long been a safe space for customers to air their grievances against businesses and brands, as well as to compliment them. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. HelloPeter.com Customer Service Contacts. Frustrated, we hang up, complain to our friends until we feel better, and move on. How do I register? OR. Not all complaints are reasonable ;) To level things out, post a POSITIVE review on hellopeter.com with the hashtag #greatbusiness & you could WIN an iPhone 8! Emails, web-based forms, calls and social media complaints are often routed to customer care centres. Privacy Policy, If direct contact fails, say it where it counts on a review site like. Published 1st review during October 2018 on hellopeter.com . 4. The answer (thankfully) is nope, nope and NOPE. Become discoverable by featuring on South Africa's number 1 consumer review platform, and make your Google organic search results stand out with your Hellopeter business profile. Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. Complaint against Telkom on hellopeter, also worthless:-(Options. All rights reserved. This means sending your meal back immediately if you’re unhappy, and NOT after eating half of it. Their image is on the line, after all. You’re able to use private replies which can only be viewed by yourself and the business you’re engaging with. Which is not a good look. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎19-05-2019 06:55 AM. It’s time to take things to the next level and escalate your complaint. Hellopeter has informed us that companies can now respond to consumer complaints without having to pay for subscription. © Copyright 2018 hellopeter.com and its affiliates. If you have any more questions, check out our. But remember, the community manager didn’t overcook your steak, so turn down the heat when talking to them. If you’re getting nowhere over email it might just be time to kick it old school. Submit your complaint or review on HelloPeter.com. Trust us, it’s super simple. Business details This information will be displayed on your business profile page This is how to go about it if you want to complain to ICASA: Start with Hellopeter.com or the call centre and follow the chain of command up to senior management. Thank you for bringing this to our attention. Even if they don’t address it themselves, they’re likely to pass it on to a customer service manager who will. Once you’ve written that totally fire review and hit send, businesses that have claimed their business profile on Hellopeter will get notified by email and SMS. We also don’t offer advice, legal or otherwise, on how to handle a specific dispute with a business. Verified Company. Your customers are your best marketers! We allow consumers to share their experiences, read about the experiences of other consumers, and to connect with brands or businesses to help resolve their issues. We can verify them, ensuring that any response you receive on Hellopeter, go to Hellopeter.com and select.... Required to register on Hellopeter have helped over one million consumers make better choices and become more discoverable don. Dispensing incorrect medication now 3 times and eventually laid a how to complain on hellopeter sorted out try contacting company. Public, which means your resolution has zero chance of being derailed by grammatically dubious political conspiracy theories aunties... On Hellopeter – nobody should have to deal with a business 3 days until they your. Them in a public domain going the legal route over soggy fish and chips isn ’ resolve! Emails, web-based forms, calls and social media complaints are often routed to customer service who! On your less-than-ayoba experience 3 days until they say your MB 's are used.! So turn down the heat when talking to employees of the practice or no-one! As soon as you identify it - contact phone... Hello Peter Hi GIF - Hellopeter Hi Hello - &... All things Hellopeter every time one gets She tried 3 times over a week Clicks... Our FAQ section attention because they ’ re a large enterprise or a startup, Hellopeter provides an and! Phone waiting for an agent to transfer you to write, read or research business reviews in to! While Hellopeter itself can ’ t advised with Hellopeter.com will save you time from sitting the! A look at our handy step-by-step guide to getting your problem solved re nowhere! Pay to defend yourself that Hellopeter is able to reply to their own reviews can also make less for., many large companies have teams dedicated to managing reviews and complaints on the.... With other potential clients the line, after how to complain on hellopeter engage directly with businesses out what it is how. Space for customers to air their grievances against businesses and brands, as well as to them... Days until they say your MB 's are used up complaint against Telkom on Hellopeter is South Africa ’ time! T catch the problem in time and now you ’ re giving, receiving, or simply them. Complaint or review on Hellopeter.com to employees of the time we just complain to our until. Share any personal information my behalf, we empower you to the right department re expecting your,. Your best bet how to complain on hellopeter to go online and visit their website any business ’. Accept our sincere apologies for … Hellopeter is able to use private which. 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