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Get the AXS app from App Store or on Google Play. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. There was a message saying if I dont see my tickets to verify my email. Im going fucking hysterical. I logged into the website and it still said the same thing. Exit outOf the window immediately. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. I requested a password and followed the instructions, but that didnt resolve the situation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Their website did not inform me I would be charged $25 for this service. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. Thankfully I checked it first thing this . Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! What a stupid, stupid product decision. I do not understand where the difficulties lie in this process and am very unhappy with this service. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Prendre un ticket (Page La Barque) 2,7 km. Axs store currently offers the greatest deals and promotions. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). This is the ABSOLUTE WORST APP I have. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. I had to try get them on chat again and never got to talk to anyone. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Not true! How GetHuman-robtixsa fixed the problem. And the pending charges. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Please fix. What a waste. They said he had 6 tickets ( I only had 5!) So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Yet I do not have my tickets or any co formation. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. It seems like nothing on AXSTickets worked! I then had to log into my Facebook account two more times. Entering The Venue How do I get into the venue? Make sure you have the latest version of the AXS app. I have the confirmation email from AXS so I know I'm using the right email. tl:dr - Crashy app. Extremely disappointed. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I was not aware I had already completed my purchase and was charged $181. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. So if you find that your tickets have disappeared it seems there's no need to worry. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. With the AXS app, you can What is wrong with the App, if I delete it and reinstall will I lose my tickets? I can log in to the website, but not the mobile app. Reddit and its partners use cookies and similar technologies to provide you with a better experience. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. I have reinstalled the app to see if it was an error in an update. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. This is for London (October). I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. To download, simply open and view your tickets in the app. After the concert I ask a staff member what's up, and they say the meet and greet was before. Wondering if they took them off to change dates. Lets try again. So I kept trying and the same thing kept happening. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. I finally gave up on that. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I have changed my password. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. So I emailed their support team and I havent revived a response. It seems that I probably will not get a response before the show. Twice this week my family has tried to transfer tickets from one AXS account to another. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). This also did not work. AXSTickets currently states that the tix were transferred on March 14, 2019. On buying some items, every consumer can just put in a small quantity of money. My Axs app will not completely load, it says loading more events, but nothing happens. Update AXS Tickets to the latest version on PlayStore. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I have no problem logging in to my axs.com account on my computer. In the future, I would definitely try not to use AXS for ticket purchases. I have a problem with AXS Tickets Are you having issues? Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. These tickets are non refundable so I am out $200. I have uninstalled and reinstalled the AXS app. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. And they had no answers for me. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Save your time, use a different app. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. TRANSFER TO FRIENDSIts super easy. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Some issues cannot be easily resolved through online tutorials or self help. 4. Mine kept giving me the incorrect password error when I knew it was correct. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The email sharing the tickets never went through. I should have used the print at home option but this was the recommended option. Front row or on the aisle? can't go, and more. I ordered tickets online to a recent show. find great events near you, buy 100% official tickets, sell your seats if you I fought the charge on my credit card, and they finally credited me back a full 9 months later. They replied that it happens quite often and therefore there should be no need to worry :-). Getting Started What is AXS Mobile ID? My show is on Friday and I so wish I was able to go. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. DISCOVER GREAT EVENTSTheres so much to see. With the AXS app, you can. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. No content will load on the Iphone App. They hold your money forever if there is any issue with your event or if you sold your tickets. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. 1x ticket, 75 face price. Please advise as I need to access my tickets on my phone. As soon as I select buy tickets the next page fails to fully load. 3. I hope this video helps a few people in solve this. Be safe from hackers and unwanted bills. See all 9 articles Ticket Order Help I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Tickets probably arent being delivered until 1-2 weeks before the show. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Eventually I had to go through my credit card company to dispute the payment for tickets. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Thanks for the review and enjoy your event! They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Tap for tickets to see the artists and teams you love. . Then I received 2 notifications from my bank for 2 separate large transactions. Seamless transaction, everything worked out perfectly and no issues getting in. Has anyone else had this problem? Create an account before you try to buy tickets for the first time. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Do the terms of your original ticket purchase permit you to re-sell the tickets? I buy tickets on other companies and never have problems like this. My daughter ending up unable to transfer her tickets, so lost over $100. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Tickets never arrived (not the first time this has happened with me).