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Buy official The Royal Family tickets for Sydney Coliseum Theatre, West HQ. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. Erin Turner from consumer group Choice said businesses were obligated to give refunds within a reasonable period of time and failing to do so could be breaking consumer laws. The inaugural 2023 Juicy Beer Festival at Fortitude Music Hall is here! Other large concerts at the MCG included Sound Relief (80,518 in 2009), Billy Joel (76,339 in 2022), and Guns N Roses (73,756 in 2017). Ticketek apologises to those fans who experienced a delay in entering the MCG for Ed Sheerans concert last night, the spokesperson said. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. Ticketek app - the Ticketek app allows you to save your ticket on your mobile phon, and is currently available for iPhone and Android. However I can understand what other people say about the online experience. Simply save your Mobile Ticket to your device, and turn up the brightness whenpresenting the ticket to our team members who will assist in scanning upon entry. ON SALE TO PUBLIC. Although ICC Sydney is not officially affiliated with the Companion Card program, we do have an arrangement with majority of our hirers and can approach them on a show by show basis to obtain permission to offer a complimentary ticket for Companion Card holders. *Or until pre-sale allocation is sold out. Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, the Gold Coast and Perth. Be specific about your experience and the services that were provided. If you can't find the answers you are looking for, fill out a form and our support team will happily look into your request. Please be patient with us, we will reply as quickly as we can. A minor who is under the age of 18 is not permitted entry to West HQ without the accompaniment of a responsible adult/guardian of parental age. Ed Sheeran fans have been warned to download their tickets to Fridays concert early after a barcode glitch led to long delays for hordes of concert-goers on Thursday night. Only agencies listed as Pre-Paid Collection Outlet are able to print pre-purchased event tickets bought online or by phone. Ticketek Agencies do not accept telephone enquiries. When you purchase through the official ticket seller, you pay the real price as determined by the artist & promoter. Shopping centres and malls with Ticketek in Australia Westfield Knox Victoria, Wantirna South, GPS: -37.86927, 145.24004 | phone: 03 9814 5000 | stores: 256 Westfield Warringah Mall New South Wales, Brookvale, GPS: -33.767718, 151.265968 | phone: 02 9905 0633 | stores: 334 Westfield Fountain Gate Ticketing options [ edit] http://premier.ticketek.com.au/default.aspx, Adelaide Entertainment Centre, Port Rd & Adam St, Hindmarsh SA 5007, Australia. Concert goer Angelica James said the Ticketek app failed to load the barcode of the tickets used to scan fans through the gates. The safest way to determine the Official Ticket Seller is via the Promoter and/or Venue websites and social media platforms. Handbags up to A4 size are permitted but may be inspected as a condition of entry. A valid form of ID is required for patrons aged 18 and over to access Sydney Coliseum Theatre, West HQ. Is this your business Ticketek in Adelaide, SA, 5000. Business contact details for Ticketek including phone number, reviews & map location - TrueLocal 13 28 49. Saturday 4 March 2023. Ticketek is in charge to deliver tickets prior the event, in case customer has not received it, he/she should call to ticketek australia contact number Melbourne 13 28 49 in order to ask for it. She made her way to the front of the queue, assuming she would be able to get through the gate by showing the other details of her tickets. A person must have the appropriate form of concession to purchase a concession ticket. Their customer service to follow up and right the problems is poor. Ticketek Ownership Ticketek is a part of TEG Pty Limited, Australasia's leading Ticketing, Live Entertainment and Data Analytics Company. As you may have experienced, resale websites are very cunning at giving the impression of being the official seller. More info on sharing. Should it be that you need a replacement ticket due to loss or damage, contact Ticketek via email with the relevant details. Accessible Seating Booking Assistance Contact Us General Information Group Bookings Marketplace My Ticketek Ticket Delivery Refunds, Payments and Exchanges Postponed and Cancelled Events GPO BOX 1610, SYDNEY NSW 2001. TEG also includes TEG Live, TEG Analytics, TEG Insights, Qudos Bank Arena, Softix and Eventopia. Buy your tickets only from an authorised seller. You will need to display the ticket on your phone for scanning. Patrons should call 1300 665 915 for further information. Ticketek agencies. I am at the event and have an issue with my seat, what should I do? Get In Touch. EzyTicket is a print-at-home ticket option. Terms of Service . Ticketek Customer Service Number: 13 28 49 Contact on this number if you are facing any problem. An operator who uses sophisticated technology to harvest tickets from the official ticketing agents the minute tickets go on-sale. - Sydney City, NSW 2d. b) Ticketek is particularly concerned about how our business is impacted by this issue, given our volume of ticket transactions for events held in NSW. They must present the relevant concession documentation at the point of purchase (where requested) and upon entry to the venue. Its likely our team will then need to direct message you to obtain the necessary account and booking details related to your question. Credit card holders can authorise a Third Party Collect which can be done at the Venue Box Office on the event night only. On sale times are quoted in local time. Ticketek. Parking Copyright 2022 ICC Sydney all rights reserved. ticketek contact number sydney. Hey MAMA. 1 month ago We have a lot of information here on our help pages and on the website event pages. Our Box Office is open ONLY on the events night/day usually a couple of hours prior to the start time. Get your official tickets from Ticketek search close; Your session expires at: 3:50AM AEST. By continuing with this purchase you are agreeing to this as a condition of entry. Tszyu, 28, will attempt to win his maiden world title on home soil in his first fight back in his native Australia since November 2021. Please ensure you include the Event Name, Venue, Date and Time along with your contact details. And thats only because Ed was running a little bit late, she said. Ed Sheeran performs at the MCG on Thursday night.Credit:Rick Clifford. Please check your Spam/Junk mailbox. Patrons can book tickets online by visiting theTicketek website. Contribute to chinapedia/wikipedia.en development by creating an account on GitHub. Share the fun with colleagues, students, family and friends and register now with Ticketek Groups! When you book any event, they give you a seat allocation before you pay, you can then look it up on the seating plan, if happy you pay, if not you choose other seats. You should be aware that forged and fraudulently-obtained tickets are presented and denied entry to nearly every event we present. If you dont allow cookies, you may not be able to use certain features of the website. Step 2: Here are the second ways to make a compliant on Ticketek Customer Care via email, customer.help@ticketek.com.au. Ticketek issues around eighteen million tickets to thousands of events per year to its customers. For more information,visit our Accessibility page. Change My Location We won't use your number for marketing purposes. It is recommended that you allow all cookies. - A pre-sale is an opportunity to secure tickets prior to the public, not a preferential seating service. Please note that patrons who require special needs seating must book over the phone. Tiny Summer: Tiny Gardens @ Adelaide Botanic Gardens. Ticketek.com.au toll free number, customer care service helpline number, corporate headquarters HQ office address, customer support number and email id is given with official web page links, social profiles, ratings and reviews. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. 9th July - I attempted again to contact Ticketek on 9th July after waiting for 55 minutes I hung up. drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. When searching for tickets online, typing the Tickets plus the Artist will generally lead to paid listings which direct fans to highly priced tickets when more affordable alternatives at face value are often still available via the Arenas official seller. If heading into a Ticketek agency to collect your pre-purchased tickets, click here for important information on who is permitted to collect tickets. please contact Box Office on 07 3358 8600. Please ensure you have the latest update of the software. Ways 3: If you have failed to complaint by phone number and email, you can . Ticketek contact info: Phone number: +61 292664251 Website: www.ticketek.com.au What does Ticketek do? If you have selected Mobile Ticket as your ticket delivery option, your ticket will be sent to your mobile phone through SMS/text message. HEAD OFFICE AGENCY SYDNEY COLLECTION . Have questions about your ticket for an upcoming show? 18 January 2023. Please refer to the. Ticketek Ownership Ticketek is a part of TEG Pty Limited, Australasia's leading Ticketing, Live Entertainment and Data Analytics Company. All rights reserved. The simple, powerful, streamlined tool that gives you a single point of control to keep all your business details up-to-date. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. More about Resellers: email address, billing address/delivery address, credit card number or any other details provided to Ticketek. This service is subject to our terms of use. Softix is an entertainment software company that is integrated into Ticketek operations. A small number of Ticketek App users, who had valid tickets, were unable to retrieve their entry barcode until the issue was resolved. Change My Location All the bad reviews on here, you have to understand that companies like this don't want you to speak to them, so they make it as difficult as possible on purpose, because personal contact is expensive for them. No, Ticketek tickets can only be listed via your My Ticketek account. Presented by: Metropolis Touring . Please be aware that ICC Sydney hasnoobligation to honour tickets purchased from or through unauthorised re-sellers. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. After showing the world what Australia is capable of, the time has finally come to welcome the team back to home soil! TicketsNow Headquarters. Ticketek routinely mismanages ticket processing which should be simple. About Ticketek; Contact Us; Frequently Asked Questions; Gift Vouchers; Corporate and Media Inquiries; So then went back and found the screen with only 2 tickets, definitely only two tickets were ordered. Well I waited 20 mins on the phone (much better than qantas where you wait for an hour) and they gave me a refund straight away. Ticketek Australia. Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. If you have selected EzyTicket as your ticket delivery option, your ticket will be emailed to you as a PDF file for you to print at your own convenience. SMS these details to your mobile phone for free: Enter a 10 digit Australian mobile number in the format 0400 123 123, Enter an 11 digit Australian mobile number in the format 614 00 123 Confusing Fans: Be aware our Stadium is cashless, with tap and go the only way to go. Meet and Greet after the show Please comply with any stated ticket limit for this event. Sydney Metro Penrith Panthers Leagues Club 123 Mulgoa Road, Penrith, NSW Mon-Sun 9am-5pm including public holidays. Let their tiny hands and their big imaginations get creative as they build their . Tickets can be collected from a Pre-Paid Collection outlet any day leading up to the event. So online shopping is great. as long as it goes well. Only the person whose name is listed under the account with the tickets can sell them. Secondly, ticketek doesn't provide the seats, that is the venues responsibility. Please find more information about EzyTicket from the following link. Is this your business? Please be aware that first time purchasers will be required to provide a copy of the front of the valid Companion Card as proof of issue, which is outlined in the Companion Card terms and conditions. A second form of identification (e.g. For more information on legislation that may apply in NSW please contact 13 32 20 or visit NSW Fair trading. PHP How do I contact Ticketek? Went in person to the Adel Entertainment Ctr and got sorted with the best tickets in 2 minutes flat. Venue Box Office staff are only able to assist with ticketing issues for those who purchased through Ticketek. Just been trying to contact ticketek via phone on 132849 from both a lane line and mobile and it always seems to be busy/engaged. Learn More White Pages Connect Capturing Connections Everyone is better when they're connected View Here Complete the Accessible Seating Form and we will contact you to process your bookinghere. Transaction between Ticketek and my family Order number: 170707,43891 Event: WWE Live - Thursday 14th September 7.30pm . Important event information Suitable for ages 18+ Free Age Range: 18 months and under on the knee . Ticketek provides ticketing services to Australia's premier venues including ANZ Stadium, Qudos Bank Arena, Sydney Cricket Ground, Melbourne Cricket Ground, Rod Laver Arena, Hisense Arena, AAMI Park, Her Majesty's Theatre, Blundstone Arena, Suncorp Stadium, Brisbane Entertainment Centre, Gold Coast Convention and Exhibition Centre, Newcastle Entertainment Centre, Canberra Stadium, National Gallery of Australia Canberra, Adelaide Entertainment Centre, Adelaide Oval, Perth Theatre Trust, Regal Theatre and RAC Arena. Instead of having your ticket delivered to you through postal, you will receive an email containing a PDF attachment of your ticket. . By way of example, in October 2017 alone, Ticketek sold over 500,000 tickets to NSW events and NSWFT received only 18 complaints against Ticketek. Level 19/ 66-68 Goulburn Street, Fill out the booking form or call the Ticketek Groups team on 1300 364 001 to make your booking! View privacy policy. I would really like to talk to someone there in regards to a ticket purchase but would prefer to discuss with them on the phone rather than email. ticketek contact number sydney. Ticketek's headquarters are located at 175 Liverpool St L 3, Sydney, New South Wales, 2000, . Company profile page for Ticketek Pty Ltd including stock price, company news, press releases, executives, board members, and contact information Opening hours are subject to change; agencies may have reduced hours on Public Holidays. USA Business Directory. Ticketek Customer Service Contact Details. Failure to do so might incur a reprinting fee. Version 5.22 B82 R0-10302-fe840f88194ef3475ce22262902f04e6d5094653 Ticketek Agencies do not accept telephone enquiries. Sydney Coliseum Theatre is located within the West HQ entertainment, dining, health and accommodation destination at 33 Railway Street, Rooty Hill. How do I contact Ticketek? We encourage you to avoid bringing any large items (Large bags, backpacks, prams) as they will not be permitted into the theatre. How do I contact Ticketek? Bring you the INDIE RAGAM for our Telugoons in Australia. There are various unauthorised resale sites that provide sales platforms for individuals to resell event tickets anonymously at inflated prices. A NSW Government project, ICC Sydney was delivered in partnership with Darling Harbour Live, comprising Lendlease, Hostplus, Aware Super, Capella Capital, ASM Global and Spotless FM.