This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. fbq('init', '128412981189068', {}, { Squeezing the plug should release the latch on it. Visit our full contacts page here The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. The Ethernet cable is securely connected to the Ethernet port. My PVR has started to boot loop. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } Followed your instructions and couldnt have been easier. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Very clear instructions. Don't let them bully you into forgoing the full use of your YouView box. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . Thanks for the info which was clear and easy to follow and saving me a load of cash. Teslin Fake Id, Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. I can't see any changes happening Regarding Freeview PVR functionality. My dtr t2110 BT Youview box is still working except the HDMI output does not. nearly bought a new youview box, but found this site after a google search. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive It is headquartered in Mumbai, Maharashtra. Thanks for the tips Steve! I tried the factory reset and the usb reset but no luck. Repaired my box. If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Once you stop paying for the BT TV package it works exactly the same as any other Humax box. It was a freebie. How To Become A Commercial Diver In South Africa, I hope it still works ok cos I've not long since bought one it's better for entertainment than freesat I think. Not tried the BT Vision option but I wouldn't expect that to work. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Why YouView; . img.emoji { Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. As you say, there is no need to create new partitions or format them. Gently disconnect the plug for cable from the lid where it connects to the main PCB. " /> egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? Start a topic. BT Player only available to BT broadband customers. Welcome to our best TV experience yet. Many thanks. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? Replaced today after ordering & following your link on eBay. The chips inside an SSD can only be written to a limited number of times. I originally replaced the drive with a 500GB WD black I had knocking about. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Thanks for the indepth information. Any ideas? 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. So count me as completely and utterly confused! When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. Get in touch. MANY THANKS!!! Not sure what box model you have? }); background: none !important; Fantastic. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. Ive replaced the power pack but makes no difference. Tried all maintenance mode options. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. Everything works perfect thanks to your easy to understand instructions. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Would it have helped if Id found a way to reformat the replacement disc first? n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; on catch-up as I was not paying for their TV services. Thankyou ! 10h30. Am I being mislead by BT here to keep me paying? Some people have had success cloning the old drive to a new one link. Neil, Hi, do you know what the maximum supported drive size is? Would the solder failure be visible? Excellent instructions. That is completely untrue. So count me as completely and utterly confused! Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! And if so to what format please? I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). I was stuck in the loop with the beeping. document.addEventListener(evt, handler, false); Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? perfectly quiet, its lovely. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. The short machine screw goes in the back panel. They have nothing to do do with the functionality of the actual YouView box itself. All good Cheers! height: 1em !important; Hi With recent updates it is likely that the box must be connected to the internet to complete its setup. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. We followed the user guide instructions and Googled every possible solution without luck. The network reaches approximately 790 million viewers a month across India . You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. Channel Nakoni Alamat Ng Pilipinas, removeEvent(evts[i], logHuman); Should work as a normal Freeview+ pvr. The only thing you will lose is the BT (Vision) TV app. I wonder if TRIM optimisation has be running on the SSD? I installed my new HDD into my 4k box. Getting Ultra HD What content is available in Ultra HD? While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. You can also buy or rent the latest films and box sets from the. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. BT TV Box Not Working. Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. for (var i = 0; i < evts.length; i++) { YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. It just makes the same beeping noise and wasnt recognised. } else if (window.attachEvent) { A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. If so what file type.? Ignore the above. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. There is no point even trying. Channel Nakoni Alamat Ng Pilipinas, Awesome advice! Havent tried the option with removing recordings yet. /* ]]> */ Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. Yes you are being misled by BT. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. It's been a I have spoken to them already about something else. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. The drives are interchangeable but if in doubt replace like with like. Thank you. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. . Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. so I put in a clean 320HDD (cleaned with diskpart). If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. A YouView Box FAQ Some On Demand apps are only available in certain regions. After following your instructions everything works a treat. Its great that you managed to keep the old recordings from your original Youview hard drive. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. window.wfLogHumanRan = true; I have swapped HDMI leads and still does not work. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? All rights reserved. It sounds like there might be another fault rather than the hard drive itself. By continuing to browse, you are agreeing to our use of cookies. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. None of the Maintenance mode options fixed anything on my failed box. I can hear hard drive starting up with a quiet whirr but then stops. It looks like you're new here. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. In 1968, he started what would later become his largest business venture, consumer electronics company Amstrad.In 2007, he sold his remaining interest in the company in a deal to BSkyB for 125m.. Sugar was the chairman and part-owner of Tottenham . The sticky pad was the culprit! These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. This site uses cookies. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. YouView TV Ltd 2023. Hi! The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. And if you cancel your contract it is only these services that will stop (in this case BT TV). After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. I had put my bt box in the bin then came across this website. Obviously you will no longer get box updates from BT. In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. Not tried the BT Vision option but I wouldn't expect that to work. Thanks! You can also buy or rent the latest films and box sets from the BT TV Store. OFCOM, maybe. }; She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Nice and easy steps to follow, plus the photos. Thanks again. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. That is, will I still be able to watch iPlayer through it? } Ktm Rc16 2021, Starter includes a basic YouView box with over 100 channels, catch up and on demand, and you can add BT Sport (as long as your broadband has a download speed of at least 6.5Mb). You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Gently align and tighten the four hard drive screws. . The two medium length screws hold the PCB to the base. document,'script','https://connect.facebook.net/en_US/fbevents.js'); OFCOM aren't interested in BTs subscription TV service. Naturally he blames the box, saying it is faulty after retuning and testing. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Ktm Rc16 2021, As Graham pointed out, whether. Quick question, is there any reason you cant use any 2.5 drive? The four longest screws go in the bottom of the case. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . Im not overly fussed about the longevity more about booting and navigating menus. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Remove the lid. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). Then find your instructions below. They told me something very similar last week when I cancelled. Its also the consumers responsibility to understand their rights, which is why using these forums helps. Read honest and unbiased product reviews from our users. It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Just a note which may help others. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Does the YouView box work after leaving BT? However once in maintenance mode I keep getting sorry selected option failed. Sometimes, you may experience weak signals due to poor weather. It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. I have spoken to them already about something else. } You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. If you are using a used hard drive you will probably need to delete all the partitions from it first. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. } Easy to swap out. Does this post mean a BT customer can keep the BT Youview box when their contract is up? You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. YouView Home / Help & Support; Search or. Choose the first option Software Reset and press the right-arrow button to confirm. This I think was preventing the box seeing it and formatting it. Just to add to the above. The box should function (more or less) as a Freeview Play box. Sourced one from eBay for about a tenner. Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. document.attachEvent('on' + evt, handler); document.removeEventListener(evt, handler, false); Apologies if someone has already asked this info. Now with TALKTALK paying 8 a month for my Phone and Broadband. /*