You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . 2003 Thor Motor Coach jazz. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! **** had no issues resolving many of the other problems with our coach. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. {priceLabel}: Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! . We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. He considered this an open case. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Have you tried pushing in the "very little" reset button top left? "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. Of course, at our expense. If he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. 2016 Freedom Elite 28H with a Axxera radio. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Add distilled water only. Based on what was submitted to Thor, we see no warranty concern. The background power keeps the memory (station presets, etc) alive and the clock displayed (if you care about that). Class Cs with the beloved luxuries of Mercedes-Benz. I do not know WHY he has not had access to this correspondence. 2 tables that convert into beds. It is the original claim. Stock #46257. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French Our BIGGEST Class C is HERE!! Based on the pictures provided to us, there is no repair to be made. Not a fuse, not a wire. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Don't go searching for zebras just yet. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. 2022 Thor Motor Coach freedom elite. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? The solenoid is subject to failure and if it does, the switch will do nothing. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. in fuel costs), then **** will kindly deduct the $2,000. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. This coach is over 6 years old. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. 5 seatbelts. Stock Number {stockNumber} {priceLabel} {msrp}. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Class C, 32 feet Thor Motor Coach. 2017 Thor Challenger XE Rear and side cameras and radio not working. stands for - Class A, Class C Evolution. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. Fill out this offer form and we'll get back with you as soon as possible. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Probably have to pull radio out to find inline fuse. Thanks for the replies. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. Thor is offering to repair by patching roof. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. ************************* (Thor Motor Coach CSR) worked with us thru March of 2022 trying to get these issues resolved. CD Player. Planning pet-friendly trips can be ruff when you don't know what to pack! Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Brought the coach home. Discover the necessary items to make this an unforgettable adventure! He made us feel at ease during the whole process. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. You might find those release tools with the manual for the radio. Nobody will build them better. Why not the flooring costs? The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. Contact Us. It was a pleasure dealing with all of you. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. For more information, visit. Please select a year to search for available owners manuals. We are tired and have had enough. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. good-will offer. All warranty info is typically reserved for new units and is subject to specific terms and conditions. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. purchased in July 2022. If you wish to set up a factory service appointment to discount you the $2000, please call ************. I have been unable to take motorhome any distance as if roof tears or leaks much more damage will occur. The customer service ************ spoke ith customer service reps who have no customer service at all. . A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. is not responsible for any misprints, typos, or errors found in our website pages. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Both radios are powered from a 15 amp fuse located in the power center under the bed. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. All good. The park/travel switch on my coach does not switch the radio to the coach batteries. As the smallest motorhome option, camper vans are welcome virtually everywhere. What's The Best Cordless Vacuum For RVers? Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. 1 swinging tv screen. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. My Thor Rize was not properly built. Status: Answered. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. See dealer for details. Pantry. RV Wife. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. $97,999. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. You probably have to pull the radio out to find it. 01/03/2023. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. I had to send the slide out for access. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Again, the deal fell through . WHO IS RIGHT? Login to the Owner's Resource Portal to view manuals for older model years. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. ********* in **** had the coach for six weeks only to decide in the end not to do the job. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Please note - there could be multiple recalls for a specific model RV. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? I can only speak to the radio wiring in my coach. Most of the issues listed on pdf ************************************************************** 2021. Built-In Skylight. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Want to make us an offer on the {product}? We have documented the roof concerns in case it does happen to be a concern. Mercedes-Benz 10.25 in. Inventory shown may be only a partial listing of the entire inventory. Call 248-662-9910 or fill out the contact form to learn more. Plus tax, title and license. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. We are also providing the **** commercial vehicle center web address. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. At this time Im satisfied that they Thor Motor Coach has reached out. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Diesel and gas-powered chassis options. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. The claim is currently under review, you should hear back from your rep by the end of this week. Brand: Thor Motor Coach. . At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. Mine is, and it seems a lot of folks on the Thor forum bring this up. Do you need a one-stop shop for all things RV-related? Read full answer Begin with this one! BBB Business Profiles generally cover a three-year reporting period. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". We have pictures we can send if you want. Thor motor coach four winds 24 f e350 chassis. My front radio has two fuses. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. I left my parking lights on overnight, and it killed the car and house batteries. There authorized service center is telling me not to get roof patch but replaced. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. BOTH of which **** has rejected. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves.