Use the app to manage your cards. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. For details about how to apply for a refund, download theClipper Cancellation Form. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. How can I check my card balance or how much I was charged for a trip? endstream endobj 189 0 obj <>/Subtype/Form/Type/XObject>>stream Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. If you have a Go Pass on one of these cards, please contact our office for a replacement card. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. USF does not issue refunds for a lost commuter subsidy. Unfortunately, the Clipper Card doesn't allow that. Credit Card Type (check one): o MasterCard . HD 0UR K(EP%xg:#6(=VU-zTqwn?p EMC How can I cancel my card and get a refund? And my Oyster card. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. o Visa . For faster replacement, you also can pick up your replacement card at an in-person service location. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. If you forget to tag on and/or off, you will be subject to citation. This is the version of our website addressed to speakers of English in the United States. 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. After that, you need to tag on and off for each ride. Paper tickets balances cannot be transferred onto a Clipper card. 0 0 10.146 10.364 re Subject . Registration is easy, and its free. endstream endobj startxref 0 %%EOF 332 0 obj <>stream Graduate students are not eligible for a free Go Pass after this date. IMPORTANT: Clipper cards will hold funds for . $16.99 10% off. Clipper cards will hold a maximum of $300. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . /Tx BMC Transit pass refunds are subject to transit agency approval. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Your session is about to expire due to inactivity. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. Clipper Refunds: Only registered Clipper cards, are available for refunds. Refund will be given as Returns shipping; 14 days: Money Back: . 0 0 10.1455 10.364 re While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). No service to Chase Center atthis time,stay tuned for updates. You can add value, see what's on your card, and see recent transactions. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Left and right arrows move across top level links and expand / close menus in sub levels. The old website used to show added values, ready to be activated, but no longer does. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. If you cannot tag your card successfully, try on another device. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. EMC EMC It's just $3. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Learn More You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. Skip the side navigation menu and go to the main content. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. ClipperCard is your passport to campus and beyond! EMC (Some limitations may apply.) BART will refundpaper ticketswith a remaining value greater than $1.00. /Tx BMC How can I manage the account on their behalf? EMC Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Choose to stay logged in or to log out. Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. Key Clipper information translated to Spanish. There is no replacement fee for lost or stolen Go Passes. Then you wouldn't have to bother about a refund. Discount Cards For youth, seniors, people with disabilities and low-income adults. EMC Get Morning Report and other email newsletters. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Your session is about to expire due to inactivity. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Only registered Clipper cards are eligible for refunds. If a Clipper card is not used for six months, it can be deactivated. endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. H237402VH2P0P04341Qf& Add value, set up autoload, and check your balance! Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. If you are still having trouble with your Go Pass, please contact us at. My spouse, relative, or close friend needs help managing their registered Clipper card. @ a\y@tS|~vY%sK{nAy bh endstream endobj 168 0 obj <>>> endobj 169 0 obj <>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>> endobj 170 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream She couldnt find anyone to help her and purchased BART tickets to get her and her mother home to San Jose. All Go Pass users should register their Clipper cards on Clippers website. Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. No. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? One beep means you have tagged on, and two beeps mean you have tagged off. Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. EMC safe parking at hotels near Oakland Airport?? The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Learn more about Clipper on your phone. Your Clipper card will not be returned to you. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream Its also required if you want to set up automatic reloading. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream I would love to consolidate all the cards into one card. H*2T0T3415Rf& Ticket Refunds. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream f f To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Hope this doesn't break the bank for you. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . EMC We contacted Clipper and were instructed to write letters to get the refund on two cards. EMC 0 { endstream endobj 199 0 obj <>/Subtype/Form/Type/XObject>>stream E\\y\F@B.THH!*o* A: Fire off an e-mail to clipper@bayareametro.gov. Options to Oakland Airport from Union Square. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> Warriors Ferry / Chase Center Service -=9&_j?N3?vjUaFXpJ| Include the card number in your description. HD 0UR K(EP%xg:#6(=VU-zTqwn?p He started his journalism career as a sports editor in Iowa in 1975. endstream endobj 185 0 obj <>/Subtype/Form/Type/XObject>>stream Someone else may be able to use it. E\\y\F@B.THH!*o* Log in to your profile to sign up for occasional updates. E\i\\ The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Pay With No service to Chase Center atthis time,stay tuned for updates. Where to Use On 24 transit services and more. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Yes, you can manage your account using the Clipper app and in your mobile wallet. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. Tickets submitted for refund must have been purchased by cash or debit card. The check may take 4-6 weeks. 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 224 0 obj <>stream The VTA Smart Passallows unlimited travel on VTA buses and light rail. Visit our VTA Smart Pass page for more information. Minimum monthly payments are required. Clipper is committed to protecting your privacy. What a scam! Clipper says it does not take funds away, even if. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. f H*2T0T3415Rf& /Tx BMC Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. Then take a long joy ride on Caltrains. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. Metropolitan Transportation Commission . We cannot give refunds for partially used passes or tickets. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. $15.29. Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. /Tx BMC endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Because Smart Passes are only available through Stanford Transportation-issued Clipper cards, there will be a replacement fee of up to $5 for all Smart Pass replacements. Stanford, California 94305. If your card is registered, contact us so we can block your card from further use. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream However, money added since then does not show on the account, as weve not used the cards. Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. No. 0.749023 g E\\y\F@B.THH!*o* In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. HD 0UR K(EP%xg:#6(=VU-zTqwn?p /Tx BMC The refundmay take 4-6 weeks to process. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). Key Clipper information translated to Chinese. /Tx BMC Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? Phone. Otherwise, you will be logged out automatically. So what you could do is to rack up a negative balance to offset the $3 fee. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. There is a $5 fee for this service. If the value of the order causes the value of the card to exceed $300, the order may not load and you may lose the subsidy, if applicable. endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream EMC Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. bFrADhDwzeCJt>HJG()qCFY9Vq{$s? What can I do with an online Clipper account? Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. Can I have more than one card in my Clipper account? Former Tiny Ticket non-profit organizations can still submit these tickets for refund directly to BART Treasury. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. H237402VH2P0P04341Qf& Choose to stay logged in or to log out. All rights reserved. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. You will get a check in the mail at the address you provide. Latest Clipper News Never miss Clipper news! H*2T0T3415Rf& Can I have more than one card in my Clipper account? Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Enter and space open menus and escape closes them as well. BART will also refund full unused paratransit ticket books. That will show you the cost of each trip. According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. Key Clipper information translated to Spanish. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. All Access Digital offer for just 99 cents! Then when you exit, Caltrains will tell you that you have a negative balance. Other readers wrote of similar fears and refund frustrations. The Go and Smart Passesare non-transferable. How many people do not know and never retrieve their funds? E\\y\F@B.DHR!"g/ Registering your card protects your card balance and allows you to set up an online account. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream I havent needed to use it in that time. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. (For example in NYC one can buy MetroCard at the airport without a fee.) Is there a way to purchase the card without paying the fee? Its also required if you want to set up automatic reloading. Opens in new window. /Tx BMC Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. I have a whole collection of stored value transit cards from many places! endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream 0.749023 g The Go Pass is also available to graduate students until December 31,2022*. 0 0 10.1455 10.364 re If youre not paying with Clipper, please see an attendant for information about ticket purchase. Skip the side navigation menu and go to the main content. endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is registered, contact us so we can block your card from further use. And Orca card. Choose to stay logged in or to log out. /Tx BMC more. BART will refund tickets with a remaining value greater than $1.00. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream If unsuccessful, your Clipper card may be defective or damaged. EMC /Tx BMC LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p Clipper says it does not take funds away, even if the card goes unused for years. Paper Tickets `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream Each Smart Pass user only gets one replacement per calendar year. 0.749023 g Registering your card protects your card balance and allows you to set up an online account. Location of mushroom dispensaries in Oakland? (visit our Chase Center Servicepage /Tx BMC balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. o Discover . h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream There is a $5 fee for this service. I no longer need to use Clipper. f A: Many others are praying, as well. Refunds are subject to the fees in Section 10. I'd calculate your estimated usage and only put that amount on the card. Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. f As others have said, you can get it on the Clipper phone app for free. Clipper said they didnt have money in their accounts. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. /Tx BMC A: No. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Many of the cards have about $50 on them, but a couple have about $200. Orders will not load if your Clipper card balance is negative. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream Does this mean my card is worthless and I might as well toss it? Key Clipper information translated to Chinese. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream . Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. 2020, Metropolitan Transportation Commission. Learn More about the future of clipper (external link). You can check your eligibility at our Go Pass and Smart Pass eligibility checker. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream What should I do if my card is lost or stolen? E\\y\F@B.THH!*o* Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. Transit pass . EMC 0.749023 g Email clipper@bayareametro.gov. However, each Go Pass user will only get two replacements per calendar year.