Safety starts with understanding how developers collect and share your data. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Griffis Westminster Center. Developer responded to review, appreciate the dedication to their user base. Update: This type of review with specific examples is extremely helpful to us. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. It is so slow, and they changed where the contact info is for emergency maintenance. It was snappy, responsive, and logging in took less than a few seconds. We experienced unexpected slowness in the application during this time. It gives everyone a way to engage as a community. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Login Use your ActiveBuilding login information Enter your email Log in New Resident? granularity and accuracy. LearnMore. (919) 861-8342 Maximize your asset value by optimizing rents while consistently reducing vacancies. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Login Use your ActiveBuilding login information Enter your email Log in New Resident? Log in. And the convenience doesnt stop there. Data privacy and security practices may vary based on your use, region, and age. We were very excited to talk about the new ActiveBuilding at RealWorld.. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Resources, LeaseLabs Get Started Now Terms of Use Privacy Policy Daily, transaction-based visibility into your portfolio and your competitive market. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? We want to make it dynamic and guide users to the information and services they need.. Can't get it on this laptop either. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Proven to outperform the market 2-5% in every market cycle. You pretty much have to use it if your landlord decides to. Package delivery is the secondamenity residents are interested in after fitness centers. They can even set up reoccurring payments or split the cost with roommates! Log in Terms of Use Privacy Policy Thank you!Original Response: Thank you for your feedback. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. I hope they change it soon. Renter Background, Creditor Screening Issues, COVID-19 For example: today is the first so I need to pay rent. granularity and accuracy. Use your ActiveBuilding login information. Login Use your ActiveBuilding login information Enter your email Log in New Resident? From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. I only open the app the pay rent, and its always something I approach with trepidation. Welcome To The Fairfield Properties Resident Portal. Renter Background, Creditor Screening Issues, COVID-19 We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Upon opening the app, I have to wait 30 seconds just to reach the main menu. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. RealPage Market Analytics delivers true performance data no one else has. The app was working fine before the unnecessary visual refresh. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Unfortunately, the app is still extremely frustrating to use. Sometimes this wont work at all. Have an immediate question about our products or services? Fantastic. Enter your email. Login. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Get Started Now Terms of Use Privacy Policy Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Login. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. New Resident? So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Copyright 2023 Apple Inc. All rights reserved. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Get Started Now Terms of Use Privacy Policy Plus, staff can share news with all residents at once or send important information to only specific interest groups. Absolutely awful to use. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Get Started Now Terms of Use Privacy Policy Ill have to try again later. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Fairfield Properties online rent pay portal allows residents to pay rent online. You will see an updated app icon, new colors, and a cleaner login screen. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. There is no immediate change to either staff or resident day-to-day use. Active Building. ActiveBuilding puts everything in your community at your fingertips. Use your ActiveBuilding login information. (Some features may not be available at your property. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Login Use your ActiveBuilding login information Enter your email Log in New Resident? By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Community Connection & Engagement It gives everyone a way to engage as a community. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). I really hate this app. For more information, see the developers privacy policy. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! 403 West. RealPage Market Analytics delivers true performance data no one else has. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Have an immediate question about our products or services? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Community Rewards is really that.. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Still, its pretty annoying that something viral to my life works so poorly. Maximize your asset value by optimizing rents while consistently reducing vacancies. ActiveBuilding puts everything in your community at your fingertips. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. But as soon as I went to another page it was lost, and unretrievable. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Check out our quick video of how to set up your account here! Half the time the app won't render and I have to restart it. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Daily, transaction-based visibility into your portfolio and your competitive market. Contact your community management if you have questions.) Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. (303) 421-6900. Proven to outperform the market 2-5% in every market cycle. Log in. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Get Started Now Terms of Use Privacy Policy Thank you! Login Use your ActiveBuilding login information Enter your email Log in New Resident? If you try to view pictures on a post, the window just crashes. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Pinpoint drivers of submarket momentum and individual asset forecasts with greater ActiveBuilding puts everything in your community at your fingertips. Proven to outperform the market 2-5% in every market cycle. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. 403 Wolf Creek Cir, Raleigh, NC 27606. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? App responsiveness is very important to us because we know how frustrating it is to you to use. Your team definitely has their priorities straight. Daily, transaction-based visibility into your portfolio and your competitive market. RealPage Market Analytics delivers true performance data no one else has. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Maximize your asset value by optimizing rents while consistently reducing vacancies. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Easily access the industrys most accurate and reliable rent and occupancy data. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Get Started Now Terms of Use Privacy Policy Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. It doesn't really make things any easier for me at all. Notice message Please check your email to reset your password.. Email: Password: Easily access the industrys most accurate and reliable rent and occupancy data. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. I've noticed some improvements being made recently which is great. Not a huge deal, but even apps loading much more data start up faster. Enter your email. This app is notorious for forcing me to log in every time I need it. RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! On my smartphone I was offered a coupon to allow payments at participating stores. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. This app may share these data types with third parties, Personal info, Financial info and 5 others. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Use your ActiveBuilding login information. 78% of residents prefer to pay online. The interface reminds me of first generation mobile websites. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The developer provided this information and may update it over time. Had to do a lot of changes so the app would accept the input(s). Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Easily access the industrys most accurate and reliable rent and occupancy data. Get Started Now Terms of Use Privacy Policy If you open a forum post and then back out, you're starting from the top again. Renter Background, Creditor Screening Issues, COVID-19 RealPage Analytics delivers the most accurate apartment data, trends and industry news. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. It also makes moving in easy. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. ActiveBuilding puts everything in your community at your fingertips. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management.